1. Information We Collect

When you book a service, contact us, or interact with our website or social media, we may collect the following information:

    •    Personal Information: Name, phone number, email address, billing address.

    •    Booking Details: Service type, appointment date and time.

    •    Payment Information: Deposits or payment confirmations (we do not store full card details if using third-party payment processors).

    •    Health Information: Any relevant allergies, medical conditions, or other information needed to safely provide services.

    •    Communications: Messages, emails, or other correspondence with us.

2. How We Use Your Information

We use your information to:

    •    Process bookings and payments.

    •    Communicate about your appointments, reminders, and updates.

    •    Provide safe and tailored services (e.g., taking allergies into account).

    •    Improve our services and client experience.

    •    Comply with legal obligations such as tax or accounting requirements.

We will never sell, rent, or trade your personal information.

3. Sharing Your Information

We will only share your information when:

    •    Required by law or regulatory authorities.

    •    Necessary to process payments securely (e.g., through third-party payment processors).

    •    To protect the safety and rights of our clients and business.

All third parties we work with are required to protect your data in compliance with UK data protection laws.

4. Data Storage and Security

    •    We store your data securely in password-protected systems and restrict access to authorized personnel only.

    •    Any paper records (e.g., client consent forms) are kept in a locked, secure location.

    •    We retain your information only as long as necessary for the purposes outlined in this policy or as required by law (e.g., for tax purposes).

5. Your Rights

Under UK GDPR, you have the right to:

    •    Access the personal data we hold about you.

    •    Request correction of inaccurate or incomplete data.

    •    Request deletion of your data where applicable.

    •    Restrict or object to how we process your data.

    •    Data portability where applicable.

To exercise these rights, please contact us at:

[email protected]

6. Cookies and Online Tracking (If Applicable)

If we use a website or booking platform that collects cookies or analytics data, it will be for the purpose of:

    •    Improving website functionality and user experience.

    •    Understanding how clients use our site to improve services.

You can manage cookie preferences through your browser settings.

7. Children’s Privacy

Our services are generally aimed at individuals aged 16 and above.

For clients under 16, parental or guardian consent is required to collect and process their personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or our business practices.

The most current version will always be available on our website or by request.

11. Privacy and Data Protection

    •    We respect your privacy and handle your personal data in accordance with UK GDPR and our Privacy Policy.

    •    Information collected during booking is used solely for managing appointments, processing payments, and improving client experience.

9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

[email protected]